Shipping policy

At Madison McKoy, we believe shopping for fashion should feel effortless and enjoyable. From the moment you place your order to the moment it arrives at your door, we aim to make the experience smooth, reliable, and worry-free. Every package is prepared with care, so your chosen pieces reach you in perfect condition.

We currently ship within the United States, and all delivery costs are included what you see at checkout is what you pay.

Processing Time
Orders are typically prepared within 1–2 business days. During this time, we carefully pick, inspect, and pack each item to ensure it meets our high standards.

Transit Time
Once your order has left our hands, delivery usually takes 3–7 business days.

Total Delivery Time
In most cases, your order will arrive within 4–9 business days from the time you place it.

Order Cut-Off
Our daily order cut-off is 5:00 PM (GMT−08:00) Pacific Standard Time (Los Angeles), Monday through Saturday. Orders received after this time are processed the following business day.

Tracking Your Order
After dispatch, you’ll receive a confirmation email with tracking information so you can follow your order every step of the way. We strive to deliver on schedule, but occasionally delays may occur due to busy periods, weather, or logistical challenges. If that happens, we’ll update you so you’re never left wondering.

Need Assistance?
Our team is always happy to help if you have any questions about your shipment. Reach out anytime at info@madison-mckoy.com, and we’ll make sure your delivery experience is as smooth as possible.